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LINGUISTIC PROFILES

 

Purpose:

Give Human Resource professionals and administrators an objective tool to determine the level of linguistic proficiency needed for employees or candidates to function in a given position.

 

Definition:

A linguistic profile is an objective tool which determines the linguistic requirements the incumbent of a position needs, to be able to fulfill the tasks and responsibilities of a particular position (i.e. a data entry clerk or food service attendant does not require the same level of second language proficiency as a 911 Operator).

 

Development:

Linguistic profiles must be based on job description requirements and not on an individual already providing services within a position.  

 

Components:

Linguistic profiles encompass all communication skills: oral expression, oral comprehension, reading comprehension and written expression.

A variety of scales is used on the market (i.e. the Ontario government uses a scale ranging from Novice to Superior levels, others use a scale ranging from 0 to 5; yet others have chosen  Beginner to Advanced. Some institutions use a range of C- to A+).
Linguistic standards are written for each level. 
New Avenues Linguistic Services design the required profiles according to the scale the customer prefers.

 

How to use linguistic profiles:

To verify the level of linguistic proficiency employees or candidates need to achieve for a given position, the Human Resources officer and manager/supervisor/administrator verify what the linguistic profiles are for that position, in the English and French languages.  In unilingual positions, there is no need to assign a level as there is no second language requirement in that particular job.  This needs to be specified however. The linguistic profiles then indicate NA for “non applicable”.
Linguistic profiles become linguistic requirements in the selection process of candidates.